Refund Policy

When we refund

While the installation code has not been activated — Wayglass has not been installed in the car — you can cancel the purchase and get the full amount back, without giving a reason.

If you paid for the same car twice, the second payment is refunded in any case.

When we do not refund

After the first activation the licence is bound to your car and head unit, and the money is not refunded — except where the law requires a refund.

Checking with wayglass dump --code (head unit details) is not an activation: a refund is still possible after it.

How to ask

Contact us by phone +995 511175473, by e-mail info@wayglass.info, on Telegram @wayglass or through the contact form and give the order number (WG-…) and the e-mail you ordered with. Working hours: Monday to Friday, 10:00–19:00 Tbilisi time (GMT+4).

We check that the code is unused and refund the full amount to the same payment method within 10 working days of the request, in the currency of the payment. When the money reaches the card depends on the bank and the payment service.

After the refund the installation code stops working.

Seller

• Individual Entrepreneur SERGEI IAMSKOI (trade name Wayglass)
• Identification code: 300489558
• Georgia
• Phone: +995 511175473
• E-mail: info@wayglass.info
• Working hours: Monday to Friday, 10:00–19:00 Tbilisi time (GMT+4)
• Telegram: @wayglass