Refund Policy
In short: while the installation code is unused we refund in full; after installation we do not.
Version of 15 October 2026
This is the version of 15 October 2026; it is no longer in force. The current one is here.
When we refund
While the installation code has not been activated — Wayglass has not been installed in the car — you can cancel the purchase and get the full amount back, without giving a reason.
If you paid for the same car twice, the second payment is refunded in any case.
When we do not refund
After the first activation the licence is bound to your car and head unit, and the money is not refunded — except where the law requires a refund.
Checking with wayglass dump --code (head unit details) is not an activation: a refund is still possible after it.
How to ask
Write on Telegram @wayglass or through the contact form: the order number (WG-…) and the e-mail you ordered with.
We check that the code is unused and refund the full amount to the same payment method within 10 days, in the currency of the payment. When the money reaches the card depends on the bank and the payment service.
After the refund the installation code stops working.
Seller
Individual Entrepreneur SERGEI IAMSKOI (identification number 300489558), Georgia.